Who we are and who we message
GROWEN is a digital marketing and software company. This policy covers the SMS messages GROWEN sends under its own brand to people who have asked to hear from us: prospective clients who request a demo or consultation, and users onboarding onto our platform. GROWEN is the sender of every message in this program. We do not send messages on behalf of any other company under this program.
How consent is obtained
You consent to receive text messages from GROWEN when you book a demo or consultation, or complete an onboarding or intake form with us, and check the SMS opt-in box on that form. Consent is never a condition of purchase or service.
Opt-in language
The form includes an explicit, clear, and un-checked opt-in box positioned next to the submit button that states:
Consent language
“I agree to receive SMS communications from GROWEN regarding my demo and appointment reminders, onboarding and account updates, and post-service feedback. Message frequency varies. Message and data rates may apply. Reply STOP to opt out.”
How consent is recorded
Your consent is recorded in our CRM with a timestamp and passed to our messaging platform via API. Consent is never bundled with any other agreement.
Message frequency, rates, and support
- Message frequency varies based on your scheduled demos, consultations, and onboarding activity.
- Message and data rates may apply.
- Reply STOP at any time to opt out of further messages.
- Reply HELP for assistance, or email support@getgrowen.com.
Information we collect and how it is used
Through our demo booking, consultation, and onboarding forms we collect your name, mobile phone number, email address, company name, and the details of your request. This information is used solely to schedule and deliver the demo, consultation, or onboarding you requested, to send the reminders, account updates, and feedback requests described above, and to respond to your replies. Your mobile number and messaging consent are used only for these purposes and for no other messaging program.
Sharing of mobile information
We do not share, sell, or provide your mobile phone number or messaging consent data to third parties or affiliates for marketing or promotional purposes. No mobile information is shared with third parties or affiliates for marketing or promotional purposes.
Information sharing to subcontractors in support services, such as customer service and messaging delivery, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
Website security
We use Cloudflare Turnstile to distinguish human visitors from automated bots on our forms. To do this, Cloudflare processes technical signals from your browser: your IP address, TLS fingerprint, user-agent header, and the site key of the page you are on. These signals are used only to detect and block bots. They are not used to identify, profile, or target you, and Turnstile does not read what you type into the form. GROWEN is the data controller for this processing and Cloudflare acts as our processor. For details, see Cloudflare's Turnstile Privacy Addendum.
We do not use advertising, analytics, or tracking cookies on this website.
Service providers
Our website is hosted on Cloudflare Pages, which keeps standard security and request logs. Demo and consultation requests are delivered to us by email through Resend. These providers process your information only to deliver the service to us, and may store it in the United States. As set out above, they are subcontractors in support services; we do not share your information with any third party for marketing or promotional purposes.
Contact
Questions about this policy? Email support@getgrowen.com.
To request access to, correction of, or deletion of the information we hold about you — including the bot-detection signals described under Website security — email the same address and we will respond within 30 days.
For SMS communications: Message frequency varies. Message and data rates may apply. Reply STOP to opt out or HELP for help.